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AI Chatbots: A Growing Tool for Both Students and Professors in Education

As artificial intelligence continues to evolve, its presence in educational settings is becoming more pronounced. Not only are college students leveraging AI chatbots for academic purposes, but new data suggests that professors are also increasingly relying on this technology.

Professors Embrace AI for Academic Innovation

In a recent development, Sue Kasun, a professor at Georgia State University, has been utilizing Gemini, an AI model from Google, to enhance her course planning. “There were, like, suggestions of offering different choices, like having students generate an image, having students write a poem,” Kasun explained. This approach has been particularly useful in her course focused on integrating culture and identity into language education for immigrant youth.

Kasun, who educates current and prospective English language teachers, represents a growing number of faculty in higher education who are integrating generative AI models into their teaching methods. The data, compiled by AI company Anthropic, highlights this trend.

AI’s Role in Curriculum Development and Research

Drew Bent, who oversees education research at Anthropic, shared insights into the data collected by his company. He revealed that both professors and students are using their AI chatbot, Claude. According to Bent, “Developing curricula and study materials was the top use case, but we also saw them using it for academic research.”

While Anthropic’s findings are significant, Bent notes that the data was collected through automated analysis of conversations associated with higher education email accounts, totaling 74,000 interactions over 11 days. Importantly, the study did not disclose the number of professors involved or release the full dataset.

Concerns Over AI in Grading

Approximately 7% of interactions analyzed were related to grading student work, although this was not the primary use case. Bent observed that when educators used AI for grading, it often involved automating significant portions of the process. This has sparked concerns among some educators, including Marc Watkins of the University of Mississippi, who is wary of the impact of AI on higher education.

Watkins expressed his reservations, stating, “If you’re just using this to automate some portion of your life, whether that’s writing emails to students, letters of recommendation, grading or providing feedback, I’m really against that for a lot of reasons.” He fears that such practices could erode the student-professor relationship and diminish the value of higher education.

Balancing AI and Human Interaction

Despite the controversy, Kasun believes that AI can be beneficial when used appropriately. However, she emphasizes the need for more institutional support and guidance on integrating AI into educational practices. “We are here, sort of alone in the forest, fending for ourselves,” she remarked.

Bent, representing Anthropic, suggested that tech companies should collaborate with educational institutions. Still, he cautioned, “Us as a tech company telling educators what to do or what not to do is not the right way.” The ongoing discussions around AI’s role in education underscore the importance of thoughtful decision-making as these technologies continue to shape the academic landscape.